DELIVERY INFORMATION

FREE DELIVERY IN MOST EUROPEAN COUNTRIES WITH PURCHASES OVER €199.99*

HASSLE FREE DELIVERY

Fast Shipping from Germany

90 DAY RETURNS

No hassle, 90 day returns policy

WE'RE HERE FOR YOU

Our customers rate us excellent on TrustPilot

GERMANY
ZONE 1
ZONE 2
ZONE 3
GERMANY

(Germany only)

ZONE 1

Andorra, Austria, Belgium, Czechia, Denmark, France, Gibraltar Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Spain

ZONE 2

Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Norway, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland

ZONE 3

Cyprus, North Macedonia, Malta

Free delivery EXCLUDES: Andorra, Greece, Monaco, Cyprus, Gibraltar, Holy See (Vatican City State), Malta, Bulgaria, Estonia, North Macedonia and Romania

christmas last shipping dates

Christmas is approaching, so here are our last shipping dates so you can get the presents in time!

SHIPPING TIMES

Note: These are conservative guidelines as set by our courier partners. Orders placed after the deadline may still arrive in time for Christmas. These dates apply to only items marked "In Stock" on the product page messaging and excludes items with lead times as marked by messaging such as "In Stock Dispatched in 1-2".

CUSTOM BUILDS

Please allow an extra 48 hours for Custom Wheel builds and 72 hours for Custom Bike builds as we need to assmble them!

*Using Express Next Day shipping option at checkout. Note that some items are excluded from express shipping. These items will not be able to be selected for next day shipping at checkout.

SHIPPING ZONES LAST STANDARD SHIPPING DATES LAST EXPRESS SHIPPING DATES
GERMANY

Tuesday 20th

Wednesday 21st

ZONE 1

Monday 19th

Tuesday 20th

ZONE 2

Friday 16th

N/A

ZONE 3

Thursday 15th

N/A


DELIVERY OPTIONS

The cost of delivery and the services available are dependent on the contents of your basket and will be calculated at checkout. However here is a guide below;

SHIPPING ZONES STANDARD SHIPPING EXPRESS SHIPPING
GERMANY

5.95 €
(Free Over 99.99 €)

1-4 Days Delivery

9.95 €

1-2 Days Delivery

ZONE 1

5.95 €
(Free Over 99.99 €)

2-7 Days Delivery

15.95 €

2-4 Days Delivery

ZONE 2

12.95 €
(Free Over 199.99 €)

2-6 Days Delivery

24.95 €

1-3 Days Delivery

ZONE 3

24.95 €

4-12 Days Delivery

39.95 €

2-7 Days Delivery


STANDARD SHIPPING

Our standard shipping services are fully tracked from start to finish and are available on all orders - Best of all it's completely free on orders over €199.99 in most European Countries*

*EXCLUDES: Andorra, Monaco, Cyprus, Gibraltar, Holy See (Vatican City State), Malta, Bulgaria, Estonia, Greece, North Macedonia and Romania

EXPRESS DELIVERY

Our Express delivery options available only on certain baskets where we can guarantee the delivery times. If you are unable to see Express delivery at checkout it means your basket is not eligible for Express delivery. Items that are available for Express are labeled on their product page in the shipping message.

GENERAL SHIPPING INFO

We deliver on Weekdays (Monday - Friday) but not weekends (except for Saturday Delivery)

All our deliveries are fully tracked from start to finish and you will be notified of each step from dispatch to delivery and you can check the status of your order anytime from your account page or from the link in your confirmation email.

ALL ORDERS ARE DISPATCHED FROM GERMANY

We have a dedicated warehouse in Neuss, Germany for all EU orders. Your orders WILL NOT be affected by any Brexit delays or custom charges.

DELIVERY INFORMATION FAQ

  • We have a cut off point for orders to ship same day which is 1pm CET. We try to ship all orders placed before the cut off the same day. Note that in busy times Express shipments are prioritised over standard delivery options. In some cases orders also require stock to arrive to us before we are able to ship but we aim to get orders to you in in line with your shipping method. For instance if you choose Standard shipping (2-7 days) you should expect your order to arrive within 7 days. AS SOON AS YOUR ORDER SHIPS YOU WILL BE NOTIFIED BY EMAIL

  • Shipping times vary depending on the Service and your location. We offer Express shipping into most European countries. If you're in a hurry we recommend you select this service. Orders placed after the cut off will be shipped the next available day on a next day service

  • Tracking your parcel is easy through your Account page. You will also receive regular updates via email of the progress of your parcel. 

  • Yes, We offer 90 day returns on all orders*. Check out our Returns page for more info.

    *excludes custom built wheels and bikes unless faulty.