DELIVERY INFORMATION

FREE DELIVERY IN MOST EUROPEAN COUNTRIES WITH PURCHASES OVER €199.99*

HASSLE FREE DELIVERY

Fast Shipping from Germany

90 DAY RETURNS

No hassle, 90 day returns policy

WE'RE HERE FOR YOU

Our customers rate us excellent

GERMANY
ZONE 1
ZONE 2
ZONE 3
GERMANY

(Germany only)

ZONE 1

Andorra, Austria, Belgium, Czechia, Denmark, France, Gibraltar, Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Spain

ZONE 2

Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Norway, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Liechtenstein

ZONE 3

Cyprus, North Macedonia, Malta

Free delivery EXCLUDES: Andorra, Greece, Monaco, Cyprus, Gibraltar, Holy See (Vatican City State), Malta, Bulgaria, Estonia, North Macedonia, Romania, Switzerland, Norway, Iceland, and Liechtenstein.

DELIVERY OPTIONS

The cost of delivery and the services available are dependent on the contents of your basket and will be calculated at checkout. However here is a guide below;

SHIPPING ZONES STANDARD SHIPPING EXPRESS SHIPPING BMX BIKE SHIPPING
GERMANY

5.95 €
(Free Over 99.99 €)

1-4 Working Days Delivery

9.95 €

1-2 Working Days Delivery

14.95 €

1-4 Working Days Delivery

ZONE 1

5.95 €
(Free Over 199.95 €)

2-7 Working Days Delivery

15.95 €

2-4 Working Days Delivery

19.95 €

1-4 Working Days Delivery

ZONE 2

12.95 €
(Free Over 199.95 €)

2-6 Working Days Delivery

24.95 €

1-3 Working Days Delivery

19.95 €

1-4 Working Days Delivery

ZONE 3

24.95 €

4-12 Working Days Delivery

39.95 €

2-7 Working Days Delivery

24.95 €

4-12 Working Days Delivery


STANDARD SHIPPING

Our standard shipping services are fully tracked from start to finish and are available on all orders - best of all, free standard shipping is available free on orders over €199.95 in most European Countries*

Please Note: BMX Bikes do not qualify for free delivery

*EXCLUDES: Andorra, Monaco, Cyprus, Gibraltar, Holy See (Vatican City State), Malta, Bulgaria, Estonia, Greece, North Macedonia, Romania, Switzerland, Norway, Iceland, and Liechtenstein.

EXPRESS DELIVERY

Our express delivery options are only available on certain baskets where we can guarantee the delivery times. If you are unable to see express delivery at our checkout it means your basket is not eligible for express delivery. Items that are available for express are labeled on their product page in the shipping message.

GENERAL SHIPPING INFO

We deliver on weekdays (Monday - Friday) but not on weekends.

All our deliveries are fully tracked from start to finish and you will be notified of each step from dispatch to delivery. You can check the status of your order anytime from your account page or from the link in your confirmation email.

CUSTOM BIKES & CUSTOM WHEELS

Custom products will need extra time for our team to build & prepare them for dispatch. Please allow up to 3 working days from your order for custom products to be dispatched.

ALL ORDERS ARE DISPATCHED FROM GERMANY

We have a dedicated warehouse in Neuss, Germany for all EU orders. All orders to EU countries are free from import duties and WILL NOT be affected by any Brexit delays or any UK customs charges.

For orders going outside the EU (Like Switzerland, Norway, Iceland, and Liechtenstein) any import duties or taxes will not be included in your order or paid by Source BMX. When any duties or taxes apply they are payable by the recipient - our couriers will get contact you directly before delivery to arrange for payment.

DELIVERY INFORMATION FAQ

  • Our shipping cutoff is 1pm CET on weekdays. We try to ship all orders placed before the cut off the same day.

    Note that in busy times express shipments are prioritised over standard delivery options.

    In some cases orders also require stock to arrive to us before we are able to ship, but we aim to get orders to you in in line with your shipping method. For instance if you choose standard shipping (2-7 days) you should expect your order to arrive within 7 days. AS SOON AS YOUR ORDER SHIPS YOU WILL BE NOTIFIED BY EMAIL

  • Shipping times vary depending on the service and your location.

    We offer express shipping to most European countries. If you're in a hurry we recommend you select this service.

    Express orders placed after the 1pm CET cut off will be shipped on the next available day.

  • Tracking your parcel is easy through your Account page. You will also receive regular updates via email of the progress of your parcel. 

  • Yes, We offer 90 day returns on all orders*. Check out our Returns page for more info.

    *Excludes custom wheels and custom bikes, unless faulty.