DELIVERY INFORMATION

FREE DELIVERY IN MOST EUROPEAN COUNTRIES WITH PURCHASES OVER €199.99*

HASSLE FREE DELIVERY

Fast Shipping from Germany

90 DAY RETURNS

No hassle, 90 day returns policy

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GERMANY

ZONE 1

ZONE 2

ZONE 3

GERMANY

(Germany only)

ZONE 1

Andorra, Austria, Belgium, Czechia, Denmark, France, Gibraltar, Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Spain

ZONE 2

Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Norway, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Liechtenstein

ZONE 3

Cyprus, North Macedonia, Malta

Free delivery EXCLUDES: Andorra, Greece, Monaco, Cyprus, Gibraltar, Holy See (Vatican City State), Malta, Bulgaria, Estonia, North Macedonia, Romania, Switzerland, Norway, Iceland, and Liechtenstein.

christmas delivery dates

Due to the busy season, orders have to be placed before a certain date to guarantee delivery in time for the Holidays.

Our Customer Service and Warehouse are closed on the following dates: 24th, 25th, 26th and 31st of December, and the 1st of January

SHIPPING ZONES	STANDARD SHIPPING	EXPRESS SHIPPING
GERMANY	order before 18th December	Order before 23rd December (before 11am CET)
ZONE 1	Order before 16th December	Order before 19th December (before 11am CET)
ZONE 2	Order before 16th December	Order before 19th December (before 11am CET)
ZONE 3	Order before 9th December	Order before 13th December (before 11am CET)

DELIVERY OPTIONS

The cost of delivery and the services available are dependent on the contents of your basket and will be calculated at checkout. However here is a guide below;

SHIPPING ZONES	STANDARD SHIPPING	EXPRESS SHIPPING	BMX BIKE SHIPPING
GERMANY	5.95 € (Free Over 99.99 €) 1-4 Working Days Delivery	9.95 € 1-2 Working Days Delivery	14.95 € 1-4 Working Days Delivery
ZONE 1	5.95 € (Free Over 199.95 €) 2-7 Working Days Delivery	15.95 € 2-4 Working Days Delivery	19.95 € 1-4 Working Days Delivery
ZONE 2	12.95 € (Free Over 199.95 €) 2-6 Working Days Delivery	24.95 € 1-3 Working Days Delivery	19.95 € 1-4 Working Days Delivery
ZONE 3	24.95 € 4-12 Working Days Delivery	39.95 € 2-7 Working Days Delivery	24.95 € 4-12 Working Days Delivery

STANDARD SHIPPING

Our standard shipping services are fully tracked from start to finish and are available on all orders - best of all, free standard shipping is available free on orders over €199.95 in most European Countries*

Please Note: BMX Bikes do not qualify for free delivery

*EXCLUDES: Andorra, Monaco, Cyprus, Gibraltar, Holy See (Vatican City State), Malta, Bulgaria, Estonia, Greece, North Macedonia, Romania, Switzerland, Norway, Iceland, and Liechtenstein.

EXPRESS DELIVERY

Our express delivery options are only available on certain baskets where we can guarantee the delivery times. If you are unable to see express delivery at our checkout it means your basket is not eligible for express delivery. Items that are available for express are labeled on their product page in the shipping message.

GENERAL SHIPPING INFO

We deliver on weekdays (Monday - Friday) but not on weekends.

All our deliveries are fully tracked from start to finish and you will be notified of each step from dispatch to delivery. You can check the status of your order anytime from your account page or from the link in your confirmation email.

CUSTOM BIKES & CUSTOM WHEELS

Custom products will need extra time for our team to build & prepare them for dispatch. Please allow up to 3 working days from your order for custom products to be dispatched.

ALL ORDERS ARE DISPATCHED FROM GERMANY

We have a dedicated warehouse in Neuss, Germany for all EU orders. All orders to EU countries are free from import duties and WILL NOT be affected by any Brexit delays or any UK customs charges.

For orders going outside the EU (Like Switzerland, Norway, Iceland, and Liechtenstein) any import duties or taxes will not be included in your order or paid by Source BMX. When any duties or taxes apply they are payable by the recipient - our couriers will get contact you directly before delivery to arrange for payment.